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Jose Montoya is a comfort specialist who has been on the Breezeways team since May of 2000. After studying refrigeration at El Camino College in Torrance, California, Jose moved to Tucson and began at Breezeways as a technician specializing in cleaning air ducts. From there, he learned everything there is to know about heating, cooling, and ventilation. Within two years of starting, Jose moved to installation, and eventually became the comfort specialist at Breezeways, where his job is to make sure every Breezeways customer is completely satisfied. “If you cut corners, the customer won’t be happy,” says Montoya. “lots of companies have comfort specialists who don’t know anything about HVAC processes. They tell a customer what needs to be done, but when the time comes to do it, the process is completely different.”

At Breezeways, every step of the process is taken care of by someone who is extremely knowledgeable about the HVAC process. Part of Jose’s job involves designing entire new systems for heating and air in people’s homes. “You have to know exactly what you’re talking about, because you are the one explaining it to the customers. If you don’t know what you’re talking about yourself. you can’t let customers know their options or answer their questions.”

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Jose’s favorite thing about his job is getting to meet new people everyday. He also loves working for a company with a stellar reputation: “I’m proud to work for Breezeways. We have had a perfect record with the Better Business Bureau since 2007. Our technicians are the best in the business, period.” Plus, Breezeways takes pride in their work. “All of our work is 100% guaranteed. Our number one goal is happy customers.” Jose recalls a recent install job in an old house getting central heating and air installed for the first time. The customer was so happy with the job Breezeways did: “She said that the workers never stopped,” Jose explains. “They worked hard, and she couldn’t be happier with the service. That’s why we do what we do.”

When he is not working, Jose likes spending time with his two sons, Carlos, 13, and Christian, 20. Jose also coaches a little league team with Sunnyside Little League sponsored by Breezeways. “I like it because it teaches them responsibility and builds character,” Jose says. “It’s amazing to see kids that didn’t know the difference between first base and third base when they started with me, and seeing them grow up to be really good at baseball. I like seeing them grow.”

HVAC Services Tucson | Breezeways Air Conditioning & Heating